Repair to existing lock
Arrived on time. Assessed lock and advised that only a repair was required. This was refreshing not to be made to buy a new lock unnecessarily. Friendly and helpful
Wells · Somerset · 24 hours a day
Your local locksmith in Wells & Somerset, on call 24/7
Lockouts, lock repairs, uPVC door faults and security upgrades from your local Wells locksmith, covering all of Somerset. No agency and no call centre: you deal with Mark, an ex-Royal Navy veteran with 22+ years in the trade.
- No call-out fee & no VAT
- Rapid response, day or night
- Not an agency or call centre
- Free, no-obligation quotes
Get a free, no-obligation quote
Tell us what you need and Mark will get straight back to you. Locked out right now? Call 07900 560 328.
24/7 call-outsEvenings, weekends & bank holidays
No call-out feeAnd no VAT on any job
Damage-free entryWherever possible
Fully insuredDomestic & commercial
Checkatrade vetted12 checks · member since 2018
Not a call centre
⚠ Beware rogue locksmiths
You call Mark. Mark turns up.
Anderson’s Locks isn’t an agency or a call centre passing your job to whoever’s nearest. It’s one local locksmith with 22+ years’ experience, who answers the phone, gives you the price and does the job properly.
- The person you speak to is the person who comes out
- Price agreed before any work starts, no call-out fee
- Vetted by Checkatrade’s 12 checks, with 213+ reviews to back it up
“£49 locksmith”… then the bill arrives
Some online “locksmiths” quote a low price on the phone, then the total climbs once they’re at your door. Learn the warning signs before you’re locked out.
How to spot a rogue locksmith →
Locksmith services
Everything from lockouts to full security upgrades
Homes, landlords and businesses across Somerset. One local locksmith who turns up, explains the options and does the job properly.
Emergency lockouts
Locked out of your home, shed or office? Fast, damage-free entry wherever possible — day or night.
Find out more →Lock repairs & replacement
Sticking, broken or worn locks repaired or replaced — mortice, cylinder, night latch and more.
Find out more →uPVC doors & windows
Multipoint mechanisms, gearboxes, handles and hinges for doors and windows that won’t lock.
Find out more →Anti-snap security upgrades
A range of high-security cylinders to your requirements (anti-snap, anti-drill, anti-pick), plus BS3621 mortice locks.
Find out more →Key cutting & restricted keys
Spare keys cut, plus restricted key systems that can’t be copied without your authorisation.
Find out more →Garage doors
Up-and-over and side-hung garage door locks repaired, replaced and made secure.
Find out more →Smart & digital locks
Keyless digital and smart locks fitted and set up — ideal for families, rentals and businesses.
Find out more →Landlords & commercial
Lock changes between tenants, master-keyed suites and shop & office security.
Find out more →
“If in doubt, get me out.
Don’t worry about the fee,
the call out is free.
I won’t let you down,
I’ll let you in!
And when you’re in,
I’ll keep them out.”
— Mark Anderson
From the Silent Service to your front door
A submariner’s discipline on every job
Before locks, Mark served in the Royal Navy on ships and submarines. He saw active service in the Falklands in 1982, then served in the Submarine Service until 1996, earning his dolphins. Navy life runs on reliability, attention to detail and looking after your crewmates, and he brings the same standards to every call-out.
You deal with Mark from the first call to the finished job. He turns up when he says he will, explains your options in plain English and never sells you a lock you don’t need.
Meet Mark
What customers say
Rated 10/10 on Checkatrade, with 213+ reviews
Independently verified reviews from real customers across Somerset, on Checkatrade and Google.
10OUT OF 10
Checkatrade
18 reviews in the last 12 months · 213+ in total · member since 2018
Read every review on Checkatrade →
4.8OUT OF 5
Brilliant service by Mark
Great work and advice by Mark in changing locks to a property we had just moved into. It had a large number of doors including one that was locked and had no key. Very quick response, great advice and everything sorted very quickly! High recommend to anyone who…
Great Locksmith
Mr Anderson travelled a great distance to assist me, my steering wheel anti-theft bar having failed to open. He made considerable efforts to pick the lock, before he was finally left with no option but to drill the barrel lock. Throughout the time he was with us he…
So we lost our keys and after searching for hours decided to google a local Locksmith to see if he could help . I chose Anderson’s locksmith because of the previous reviews he had and was not disappointed! Mark went over and above to help us out and…
What can I say? I’d superglued my French doors (long story) and completely destroyed the locking mechanism. Mark turned up and unlike my sister, didn’t take the mick (well, not too much) & completely renewed all parts affected. The bill didn’t take the mick either. A great skilled…
Mark came when he said he would, both times. He tried to fix my broken lock but it was beyond repair. He is personable, efficient and reasonably priced. Would use him again. Highly recommended.
Google reviews shown via Google Maps.
Recent work
Straight from the van
Real jobs from around Somerset, from lock upgrades and repairs to commercial fittings.
5 photos
Lock upgrades
3-lever sashlock upgraded to British Standard 5-lever
An old 3-lever rebated sashlock swapped for a British Standard 5-lever rebated sashlock, with a new keep to match.
4 photos
Commercial
Night latch fitted to an accessible toilet door
An oval night latch fitted to an accessible toilet door at a local business, with a pull handle for easy access.
4 photos
Lock repairs
Worn deadlock replaced with a British Standard deadlock
A tired mortice deadlock replaced with a new British Standard 5-lever deadlock for better security and insurance compliance.
Security advice
Is your home as secure as you think?
Most UK burglaries happen through doors, and many uPVC and composite doors are still fitted with standard euro cylinders that can be snapped in seconds. A few affordable upgrades make a big difference and can help keep you within your home insurance terms. Mark can supply a range of high-security cylinders to your requirements.
Anti-snapCylinders designed to resist lock snapping, the most common attack on uPVC and composite doors
Anti-drillHardened pins and plates that resist drilling through the lock
Anti-pickSecurity pins and complex keyways that resist picking and bumping
BS3621The British Standard 5-lever mortice lock most insurers ask for on timber doors
- Check your cylindersLook for a Kitemark and an anti-snap rating on the lock face. No markings usually means it isn’t anti-snap.
- Read your insurance small printMany policies require BS3621 locks on final exit doors. If they’re missing, a claim could be refused.
- Lift the handle and lock with the keyOn uPVC doors, the door isn’t locked until the hooks are engaged with the key turned.
- Keep keys away from the doorKeys hung near the letterbox or door can be fished out with a hook. Car keys too.
- Change the locks when you move inYou never know how many copies of the old keys are still out there.
Areas we cover
Based in Wells, covering Somerset and beyond
Fast response across Mendip and the surrounding area. Not sure if we cover you? Just call. If we can get to you, we will.
Common questions
Locksmith FAQs
Do you charge a call-out fee?
No. There’s no call-out fee and no VAT. You’ll be told the price before any work starts, so there are no surprises.
How quickly can you get to me if I’m locked out?
Mark aims to reach most addresses around Wells within the hour, and he’ll give you an honest arrival time when you call. Emergency lockouts always take priority.
Are you a call centre or an agency?
No. Anderson’s Locks is Mark Anderson, an independent local locksmith. When you call, you speak to Mark, and Mark is the one who turns up and does the job. Be wary of national call centres that advertise a low price and then pass your job to whoever is nearest.
Will you damage my door or lock?
Damage-free entry is tried first wherever possible, using specialist picking and bypass tools. Drilling is a last resort, and if a lock has to be replaced, it can usually be done there and then from stock in the van.
Do your locks meet insurance requirements?
British Standard BS3621 mortice locks and anti-snap cylinders are fitted to meet the requirements of most UK home insurance policies. A range of higher-security cylinders (anti-snap, anti-drill and anti-pick) is also available to suit your requirements.
Can you fix a uPVC door that won’t lock?
Usually, yes. A stiff handle or a door that won’t lock is often a failing gearbox or misaligned keeps. We can repair or replace the multipoint mechanism without replacing the whole door.
Do you work for landlords and businesses?
Yes. Lock changes between tenancies, master key systems, restricted keys, and shop and office locks. Domestic and commercial customers are both welcome.
Which areas do you cover?
Anderson’s Locks is based in Wells, Somerset, and covers Wells, Glastonbury, Street, Shepton Mallet, Cheddar, Frome, Radstock, Bridgwater, Taunton, Bath, Bristol, Yeovil and the surrounding villages.